Find out what really matters to guests renting an apartment in the city. Comfort, location, flexibility—learn about customer expectations and Solarento's response.
Renting an apartment in a big city is not just about accommodation – it is an experience that should fit the guest's lifestyle and daily schedule. Whether they are coming for a conference, a city break, a longer project, or with their family, their needs are specific. Find out what is really important to visitors to Warsaw, Krakow, Gdańsk, or Wrocław.
1. A location that makes life easier
Guests choose apartments close to:
– transport hubs (subway, train station, airport),
– workplaces (office buildings, universities, coworking spaces),
– tourist attractions and shopping centers.
Solarento offers apartments in prime urban locations – with quick access to transportation and key points on the city map.
2. Self-check-in – no stress
Nowadays, guests expect flexibility:
– arrival in the evening or late at night – no problem,
– departure in the morning – no contact with the owner,
– easy access – preferably a code or a safe.
At Solarento, we provide modern check-in options: smart locks, pre-arrival instructions, 24/7 contact, and clear rules. Guests don't have to wait—everything is prepared in advance.
3. Cleanliness and quality
This is an absolute must. Guests expect that:
– the apartment will be clean and smell nice,
– the bedding and towels will be of hotel quality,
– the kitchen will be ready for use,
– the bathroom will be sterile and complete.
The Solarento team has its own service crews who maintain hotel standards in the apartments, rather than just "cleaning up after guests."
4. Wi-Fi, coffee, workspace
More and more guests are engaging in so-called "blended travel" – combining work and leisure. They expect:
– stable internet (not a local network),
– a desk or table with good lighting,
– a coffee machine or tea set,
– a quiet space and an ergonomic chair.
At Solarento apartments, every detail matters – we take care of the details that make for a comfortable long stay.
5. Reputation and communication
Guests read reviews. They respond to ratings of communication with the host and how the contact went. That's why:
– we respond quickly (also automatically),
– we send clear instructions and local recommendations,
– we provide a hotline and assistance when needed.
Guests feel that they are being looked after as if they were in a hotel, but they are staying in a more personal and relaxed space.
6. Possibility of a longer stay – and discounts
More and more often, guests stay not for 2 days, but for 7, 14, or 30 days. That is why:
– we offer flexible weekly and monthly rates,
– we provide regular cleaning and linen replacement,
– we communicate in Polish, English, and remotely.
Do you want your property to meet the needs of your guests?
Work with us: kontakt@solarento.com | +48 727 727 297
www.solarento.com